Right of withdrawal for consumers

The following provisions apply only to customers who are consumers in the sense of § 1 Abs 1 Consumer Protection Act (KSchG). If the customer is an entrepreneur, there is no right of withdrawal after this point.

The customer has a 14-day right of withdrawal beginning with the receipt of the goods. The exercise of the right of withdrawal requires no justification and can be done by returning the goods.

We would like to ask our customers who exercise this right to contact us in advance by phone at +43 5672 607 180. We thank you for your understanding already at this point.

AST Eis- und Solartechnik GmbH will transfer the amount to the customer's bank account within fourteen days.

Any resulting return costs must be borne by the customer.